Contact us.

Please contact us for bookings and inquiries regarding the Travel and Lifestyle Service by telephone or online using the contact form below. We are at your service at all times and will respond to you as quickly as possible.1

IMPORTANT: Please call regarding the following matters.

Please note that we cannot accept any general inquiries about your credit card online using the following contact form. So please call us regarding the following matters:

  • Credit card blocking
  • Complaints about transactions
  • Changes of address
  • Revocation of powers of attorney

A summary of all services

With your card you receive an extensive range of services. Get a quick overview of them here.

Your telephone inquiry from Switzerland

Your telephone inquiry from abroad

Your online inquiry to Platinum Service

How can we contact you?

Please fill in all the spaces so we can contact you as soon as possible.

How can we help you?

Send us your travel and lifestyle inquiry with this contact form. Please note that we are not able to accept any general orders regarding your credit card with this form, in particular credit card blocking, complaints about transactions, address changes and revocation of powers of attorney. Please call us regarding these matters. Please do not send us any of your credit card numbers or any information or orders to do with your card account!

Please fill in all fields marked with a *.

1 Platinum Service is provided by Swisscard AECS GmbH who is represented by Ten Lifestyle Management Switzerland GmbH with regard to the Travel & Lifestyle Service. The terms and conditions for the Travel & Lifestyle Service at terms and conditions apply.



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