BLUE from American Express

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American Express BLUE Kreditkarte

Chip & PIN cards - all you need to know

The PIN code is a 4 to 6-digit identification number. The PIN code is entered at the terminal instead of signing when paying.

American Express Chip und PIN

Your Chip & PIN card is suitable for all payment types

  • Enter your PIN code when you are requested to*
  • Sign a receipt if you do not have to enter your PIN code
  • There are also terminals where you can pay without entering your PIN code or signing a receipt, e.g. when entering and exiting car parks, or when filling up your car at a gas station

New credit card, new PIN code?

When your credit card is renewed (after the previous period of validity has elapsed), your existing PIN code will remain unchanged.

Have you forgotten or lost your PIN code?

No problem. You can order your new PIN code easily in the following ways:

  • Using cardservice, your online access to your credit card account
  • By post: fill in the form and send it to Swisscard AECS GmbH. We will pay the postage for you. Please use the franked template for this
  • By telephone: simply call our Customer service

For further information about PIN codes please refer to the General Terms and Conditions (GTC).

*You may still have to sign a receipt even if you have entered your PIN code.

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