Information and forms for the Platinum Card

Your Platinum Card offers you a wide variety of services. These make your life easier. In many situations. At home or thousands of kilometers away. You can find the corresponding downloadable forms under each heading (e.g. the additional card application under the heading „Card use“ at „Additional cards“. If you still have any questions, simply contact Platinum Service.

Card use

Mobile Payment

Apple Pay

Samsung Pay

Chip and PIN

Contactless Payments

Additional Cards

Card Acceptance

Replacement Cards

Cash withdrawals

Cash withdrawal - anytime and anywhere

There are situations where for once only cash will do.

You can withdraw cash at any suitable ATM in Switzerland and abroad using your credit card.

Commission: 4 % of the cash amount.

  • At least 5 CHF per withdrawal in Switzerland
  • At least 5 CHF per withdrawal abroad

Find a American Express ATM near you.

Find now

Shop securely online using 3-D Secure

3-D Secure: secure online shopping

Personal details

CHANGE OF ADDRESS

POWER OF ATTORNEY

All about your statement

MONTHLY STATEMENT

PAYMENT INFORMATION

COMPLAINTS

DIRECT DEBIT

Security

PHISHING EMAILS

SAFETY INFORMATION

Real-time control

SWISSCARD APP

Online access

SWISSCARD LOGIN

Terms and conditions

General Terms and Conditions (GTC)

General Terms and Conditions of Insurance (GCI)

Membership Rewards Terms and Conditions

Terms and Conditions for Travel & Lifestyle Services

Priority Pass

Apply here for your free membership Priority Pass™.

Priority Pass registration form

Contact

Platinum Service

00800 80 600 608

Platinum Service from abroad

+41 44 659 63 90

Allianz Global Assistance is available to you worldwide and round the clock on +41 44 283 38 38.

A summary of all services

With your card you receive an extensive range of services. Get a quick overview of them here.



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